Privacy statement

This Privacy Statement describes how Diabeter handles personal data of the visitors to its website. We will handle your personal data:

  • confidentially and fairly
  • appropriately, in accordance with our mission
  • lawfully, in compliance with laws, directives, regulations and principles on the data protection


Who is Diabeter?

Diabeter is the name we use to refer to our whole business. With the words ‘we’ and ‘us/our’, we mean Diabeter.


How is this privacy statement applied?

The Privacy Statement applies when we obtain data directly from the person who is identified in the data, e.g. when you contact Diabeter.


What is data processing?

Data processing is the (automatically) carrying out of operations in order to process personal data, such as collecting, using, disclosing, adapting, altering, correcting, retrieving, combining, blocking, erasing, transferring, destroying, recording, organizing, storing, disseminating or otherwise make available, access and use of personal data.


What is personal data?

Personal information is information relating to you that we can use to identify you, such as your:

  • name
  • phone number
  • e-mail address
  • date of birth
  • any other information that identifies or could identify you and relates to you


Certain personal data are indicated as sensitive information, as defined below (see “What is sensitive information”). When we use the term ‘personal information’ in this privacy statement, we include sensitive information unless otherwise stated.


When and how does Diabeter acquire personal information?

Diabeter may collect personal information in different ways:

  • in some locations on our website you can enter personal information about yourself to send to us, e.g. when filling out a registration form, a survey or contact form. In these cases your data will only be used to establish your identity and/or be able to answer your questions
  • we obtain personal information from you when you contact us for information, products or services


In which cases does Diabeter process personal data?

Processing of your personal data (no sensitive information, described separately below) may occur in the following cases:

  • in response to your questions and requests
  • to create files, including a file of your personal data
  • to contact you by mail (or, with your permission, otherwise) in order to inquire about things that you might be interested in, e.g. information about products and services from us
  • to ensure compliance with this privacy statement and our rights or otherwise protect property; to protect your vital interests or someone’s health, safety or well-being
  • to comply with laws, regulations, court orders or other legal duties
  • for other legitimate interests, unless the data harm your rights or freedoms


What is sensitive information?

Some types of personal data are classified as sensitive information. These data are also called ‘sensitive data’. Sensitive information includes personal data that state something about your health or the devices you use.


Does Diabeter handle sensitive information differently when compared with other personal information?

Diabeter collect and process your sensitive information only:

  • for the purposes for which the data are processed; no non-sensitive personal data may be used
  • in ways you have explicitly authorized


Will Diabeter use my personal information to send me marketing messages?

The legislation requires that you give us explicit consent before we send you certain types of marketing.


What if I want to stop receiving marketing messages from Diabeter?

If you no longer wish to receive marketing or market research reports from us, or if you wish us to cease processing your personal data in any way, please contact us as described in this Privacy Statement to let us know that you do not wish to receive such messages.


What happens if the Privacy Statement Principles changes?

When we decide to make material changes to this Privacy Statement, we will describe any major changes in this part of the statement. You can download the most recent version of this statement, which is always available from this website, or you can contact us at the address below.


How is personal data protected?

We use reasonable physical, administrative and technical safeguards to protect your personal data against loss, abuse and unauthorized access, announcement, modification or destruction. We restrict access to personal information to those employees and contractors who need to be aware of this information to perform their jobs. Please note that no Internet transmission is 100% secure or error-free. In particular, e-mails sent to us or by us, are not always safe, so you should think carefully about what information you send to us via email.


How long does Diabeter keep my personal information?

We retain information longer than necessary. The period will depend on the purpose for which the personal data are collected. We treat your personal information in accordance with this Privacy Statement as long as we keep them.


Are there any additional privacy statements relating to the websites of Diabeter?

Our websites may contain links to websites operated by third parties. We appreciate the links available as an extra service, but we do not control, or monitor the privacy practices of web sites operated by third parties; this privacy statement does not apply to websites operated by third parties. We are not responsible for the performance of web sites operated by third parties or for your business dealings with them.

Our websites may contain links to other websites operated by Diabeter. This Privacy Statement applies only to the Diabeter website. When using a link from this website to another web site, even to another site operated by Diabeter, we recommend that you inspect the privacy practices of that website.


Click behavior

On our website Diabeter keeps track of general data on visits, which cannot be traced to specific visitors, e.g. date/time of visits, duration of visits, use of device (tablet/desktop, etc.), geographic regions and search engines used. Diabeter uses these data to adjust the website as well as possible to the behavior of visitors. These data are used to publish more specific information on the website. In this way Diabeter tries to further improve its services to you.


How to contact Diabeter?

If you have questions or comments about this Privacy Statement, please contact us at:


Our postal address:

Diabeter B.V.

Blaak 6


Tel. 088-2807277


Fax: 088-2809299


Diabeter Nationaal Diabetescentrum

Blaak 6, 3011 TA, Rotterdam, KvK-nummer 24393895  T: 088-280 72 77 F: 088-280 92 99 E: W:

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